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Important information

Appointments

Please arrive early for appointments, If you are a new client I would advise that you arrive 10 minutes prior to the treatment to enable completion of a consultation form. Appointments can be made by telephone, text or email. If I am unable to answer/reply to your call, text or email I will contact you as soon as possible. Please make sure that you leave your name and number.
Appointments made over £70 will need a 20% deposit. This may be paid via a bank transfer or cash can be taken. Whilst waiting for payment your appointment will not be secure.

Methods of Payment

I accept cash and card.

Cancellation Policy

I hope you do not have to cancel, but sometimes unforeseeable circumstances do arise. I will require at least 24 hours advance notice to re-schedule or cancel to avoid charge for the service.

Confirmation

A courtesy text/call will be made to confirm your appointment prior to your appointment date. However, if I am are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.

Security Cameras

For the safety of all (guests and myself) I use CCTV in all public areas. Images are recorded and stored for up to 90 days. You are strictly forbidden to use cameras/camera phones/recording devices on the premises.